Policies and Procedures

MISSION My goal is to help patients overcome chronic pain through massage therapy. I got into massage therapy to help patients who suffer from muscular pain, and my practice focuses mainly on targeted work. My first question to my patients is always “Are you hurting anywhere?” ...

What Type Of Massage Do I Want?

This is the most common question I get in my office. Usually, when I am talking with a patient for the first time, I ask them a general question like “What is our goal for the massage today?” That’s when it inevitably happens. The eyes kind ...

Do I Tip You?

Tips are completely up to patient discretion. I do not expect patients to tip me when they come in for a massage therapy session—but of course, I always appreciate it when they do.

What are the prices for your massages?

In my office, massages are priced by time. The prices are $35 for a half hour, $65 for an hour, $85 for an hour and a half, and $1 per minute for any massage longer than an hour and a half. There is no extra charge ...

Does Medicare cover massage therapy?

Medicare does not currently cover massage therapy, but I will be happy to provide you with medical invoices and my session notes so that you may seek reimbursements from your insurance if it covers massage therapy. The best way to find out if your insurance covers ...

Can you bill my insurance?

I do not currently bill any medical insurance, but I will be happy to provide you with medical invoices and my session notes so that you may seek reimbursements from your insurance if it covers massage therapy. The best way to find out if your insurance ...

What is your cancellation policy?

I do require a 24 hour cancellation notice so that I can call patients on my waiting list. I do understand that emergencies come up from time to time, and if you have an emergency which prevents you from keeping your appointment, please notify me as ...

Do you sell gift certificates?

Gift certificates are always available at my office for purchase, and the pricing is the same for gift certificates as for all massage services. Purchased gift certificates do not expire. If you have a gift certificate for my office, please call to make an appointment when ...

How long until my gift certificate expires?

Purchased gift certificates do not expire. If you have a gift certificate for my office, please call to make an appointment when you decide you would like to redeem your certificate.

Will you come to my home/office/hotel room to do my massage?

Due to the fact that I am usually booked back to back and use a lift massage table, I am currently unable to travel to do massages.

Do you have weekend hours available?

I currently only have office hours Monday through Friday.

Can you send me an invoice for my massage so I can pay later?

All payments are due at the time of service, so I do not bill for massage therapy services.

What is the height/weight limit for your table?

My massage table is able to support patients up to 7 feet tall and 350 pounds.

I have a cold, can I still come in for my massage?

I am unable to work on patients that are sick. This is for the patient’s comfort as well as to protect myself and patients who come into the office after an ill patient. If you are sick and have a massage scheduled, please contact me as ...

What is your draping policy?

I require draping when I perform any form of massage therapy. When you are receiving massage therapy, you will be between two sheets. I will uncover your legs, arms, or hips as I work and immediately place the sheet back as I move to the next ...

Will you use my product during a massage if I bring it with me?

If you have an oil, lotion, or cream that you would like used during your massage, I ask that you speak with me prior to bringing it with you. I will do my best to reasonably accommodate these requests, but I do have sensitivities to some ...

I would prefer to remain clothed during my massage, is this acceptable?

Absolutely. Your comfort level is very important to me. Please let me know if you have questions or concerns about receiving massage therapy or my draping policies.

Do I need an hour massage if I do not want to do full body?

In general, you do not need a one hour massage session if you are just looking to work on your upper body. I will be happy to speak with you about the length of time that best suits you.

Do you do couples’ massage?

If you are looking to receive massage therapy at the same time as your partner, it is best to call and speak with me to make sure I can coordinate with another local massage therapist to provide this service for you.

Do you charge more for deep tissue?

There is no extra charge based on the type of massage that you receive (for example, deep tissue or hot stone massage). Reflexology and Reiki healing work are the same price as massage therapy and may be added on to the time of your massage therapy ...